1. Amazon Fresh’s poor product mix and customer experience
The store is praised for its tech but repeatedly criticized for “missing all the unpopular, low‑margin products you need to actually cook” (justonceokay). Shoppers report a lack of pantry staples, “random pantry staples” and “the store was lacking random pantry staples” (dgunay). Even when the aisles are stocked, the layout feels “warehouse‑like” and “the aisles were too small, and the food selection wasn’t even really that great” (sodafountan).
2. Labor and union issues
Amazon’s hiring practices are a focal point: “They only hire non‑union jobs program people at the registers because Amazon believes that cashier is a sub‑human role” (justonceokay). In contrast, many commenters point out that “the UFCW claims they represent at least 800,000 grocery workers across the US” (The‑Bus) and that “in the Seattle area pretty much all the grocery stores are unionized” (buildsjets). The tension between Amazon’s workforce strategy and the broader unionized grocery sector is a recurring theme.
3. Food‑desert and zoning concerns
The original poster laments that Amazon “is going to leave us a grocery desert yet again”