1. Default AI‑training data use & unclear opt‑out
Atlassian is automatically harvesting all in‑app data for AI training, and disabling it is difficult.
"Unfortunately that one has a subheading of 'From August 17, the outfit will collect customer metadata by default unless you pay for the top tier'... It's not just metadata, it's all 'in‑app data'." – kevcampb
2. Perceived product decay & technical debt
Long‑time users report chronic bugs, stale features, and a feeling that the platforms are “a whole new category” of dysfunction.
"Anyone have any insight into why things have got so so dysfunctional? Tech debt? Talent leaving? Both?" – martinald
3. Feature‑first mentality & speculation about strategy
The community notes a pattern of pushing new features (often AI‑related) without stable maintenance, fueling speculation about acquisitions or data motives.
"Featureatis. Just keep pumping out features with no thought." – mhitza
These three themes capture the dominant concerns across the discussion.