Theme 1 – Chat UI hurts conversion
“A chat interface is just fundamentally incompatible with this. The agent makes it too easy to ask questions and comparison shop.” — __alexs
Theme 2 – Users fear AI control over money
“I don't trust AI bots to access my wallet. Not sure I ever will.” — keiferski
Theme 3 – LLMs hallucinate purchase details
“I tried to do that for a missing bolt… eventually it found something very plausible which I ordered. It was the wrong part.” — lossyalgo
Theme 4 – Retailers care about revenue, not better choices
“The buyer of this technology is not shoppers, it's retailers.” — __alexs